Our Whirlpool Duet Sport Dryer, 6.7 cu. ft, Model WED8300SW0, bought new 8 years ago (2006), developed a VERY loud squeaking noise inside the dryer. Removing the top panel did not isolate the problem. I researched the problem and through the videos appearing on Appliance Parts Pros (APP) website and a few others, determined that the problem was either the drum belt, one or more of the 4 drum support rollers, or idler pulley or any combination of these. I ordered the kit to allow for replacement of all these parts given the dryer's age and having the dryer dismantled. The kit arrived very quickly. The repair was done with the help of my son although this could be done alone if necessary. The videos allowed me to dismantle and reassemble the dryer with very little problem. The repair was relatively simple given the concern a novice has of tackling these type projects. My existing support rollers appeared in very good shape compared to the new rollers as did the drum belt. The "tri-ring" holding the idler pulley appeared to have melted over time and was allowing a lot of "play" of the idler pulley as the drum turned causing the loud squeak. The idler pulley wheel also appeared worn. I had some trouble scraping away the melted plastic of the "tri-ring" in order to remove the wheel from the shaft, but with persistence it came off.I saved a great deal of money given my attempt to purchase the parts locally. The price locally for the parts alone was not even close to APP and I would have also paid $100 - $200 for the service call and installation.In total it took about 1.5-2 hrs for the full repair process which also involved my thoroughly cleaning the interior of the dryer. I am a 55 year old male with limited experience and will attempt most small projects around the house. I would recommend attempting this repair yourself if you have minimal ability. Thank you so very much to APP for their service.
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982 People found this story helpful
Do-It-Yourself Rating
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Easy Difficult
Repair Time Estimate
1-2 hours
I am not an electrician, just a housewife with limited funds and a desire to DIY. I used the provided videos for knowing how to replace everything except the heating element which I just guessed based on other reviews and seeing how the other parts worked. Our dryer is 11 years old Whirlpool Gold HE and I have only ever cleaned the lint tray. My husband replaced the belt about five years ago and he did clean out the inside of the dryer. Started by ordering a thermal fuse because it was stated that is often the reason for not heat. Figured I'd save a few bucks and got the cheapest shipping (won't do that again, pay the extra and get it sooner) and when it arrived about a week later I replaced the thermal fuse. Still no heat. But I did notice a lot of lint build up and spent time cleaning that out. Ordered the Heating Element, moisture sensor bar, thermal cut off kit, and dryer thermister. (Paid for faster delivery time although it wasn't truly Two Day since it was Friday when I ordered it, but package did arrive on Tuesday). When they arrived I replaced each of those not bothering to check if they were in fact defective but instead assuming they were due to lack of heat and lint build up.The videos were extremely helpful. There's no way I could have figured out the replacement process otherwise because I'm a visual learner. I also ordered the multi tool but I could have saved myself some money by not getting it. What would have been more helpful would have been a power nut driver or 1/4" ratchet. I did have a difficult time getting some of the nuts loosened but was able to get some with a 1/4" monkey wrench and others my husband helped to take off. After much swearing and sweating I got the job finished. The actual repairs were only around five minutes each, but it took longer then that for me to keep watching the videos and wait for my husband to help with the screws I couldn't get. He was pretty proud of me doing the job mostly by myself.After replacing the parts I started the dryer on high heat and ran it for a few seconds before I smelt a weird odor. I turned it off and googled the burning smell (like when the heat first comes in in the winter) and found it to be normal. So I ran the dryer for 15 minutes on Air Dry only. Then tried the heat cycle again and did not have any odor. I'm still waiting for my lint duct cleaning kit to arrive and once it does I will clean the ducts thoroughly and put that on my spring and fall cleaning lists.Definitely glad I found this site and that they provide the helpful videos. I suppose I might have saved a few bucks by testing each part first and then only ordering and using the ones I needed, but having been without a dryer for almost two weeks I wasn't wasting anymore time.
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623 People found this story helpful
Do-It-Yourself Rating
- 1
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Easy Difficult
Repair Time Estimate
30-60 minutes
First ran the built-in diagnostic tests. Got error code indicating that the inlet thermistor was open. Removed lower access panel and did continuity checks on the inlet thermistor, thermal cutoff and heating element. Even doing these checks is very difficult on this model due to the location of these parts and the limited access through the so-called access panel. But was able to get an open reading on the heating element, so I knew that at least that part was faulty. Could not get a reliable reading on the thermistor or the thermal cutoff due to their location. After reviewing the video for replacing the heating element, it was pretty clear I was going to have to pretty much completely disassemble the dryer to get to the heating element, so I ordered the heating element and the thermal cutoff kit (includes the inlet thermistor and the thermal cutoff), just in case they were bad and had caused the heating element to fail. The video supplied by Appliance Parts Pros was very helpful, although there were a couple of steps that didn't quite match my model. The most difficult part of this repair for my model was figuring out how to get the front panel/bulkhead assembly removed so I could get to the heater assembly. Once I got that apart and had the drum removed, replacement of the heating element and the thermal cutoff components was trivial. As at least one other reviewer noted, the most difficult part of the reassembly for a single person is reinstalling the drum - you might want to enlist a second person to support the weight of the drum while you position the front bulkhead, which has the rollers that the drum must rest on, underneath the front edge of the drum. I did it myself, but it is not easy. This repair takes a bit of time and, although I have to confess to uttering more than one cuss word due to the idiotic design choices on this model, one of the benefits of having to remove everything to get to the heating element was that I was able to give the inside of the dryer a good thorough cleaning. This was the original heating element in this dryer and it had lasted 11 years. A lot of lint and dog hair had accumulated inside the dryer in those 11 years. By the way, don't put too much faith in the error codes you get from the built-in diagnostics - turns out that once I could get clear access to the thermistor and thermal cutoff to run continuity checks, they tested good. But I replaced them anyway and set the originals aside as spares.
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67 People found this story helpful
Do-It-Yourself Rating
- 1
- 2
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- 5
Easy Difficult
Repair Time Estimate
2+ hours
I am not an electrician, just a housewife with limited funds and a desire to DIY. I used the provided videos for knowing how to replace everything except the heating element which I just guessed based on other reviews and seeing how the other parts worked. Our dryer is 11 years old Whirlpool Gold HE and I have only ever cleaned the lint tray. My husband replaced the belt about five years ago and he did clean out the inside of the dryer. Started by ordering a thermal fuse because it was stated that is often the reason for not heat. Figured I'd save a few bucks and got the cheapest shipping (won't do that again, pay the extra and get it sooner) and when it arrived about a week later I replaced the thermal fuse. Still no heat. But I did notice a lot of lint build up and spent time cleaning that out. Ordered the Heating Element, moisture sensor bar, thermal cut off kit, and dryer thermister. (Paid for faster delivery time although it wasn't truly Two Day since it was Friday when I ordered it, but package did arrive on Tuesday). When they arrived I replaced each of those not bothering to check if they were in fact defective but instead assuming they were due to lack of heat and lint build up.The videos were extremely helpful. There's no way I could have figured out the replacement process otherwise because I'm a visual learner. I also ordered the multi tool but I could have saved myself some money by not getting it. What would have been more helpful would have been a power nut driver or 1/4" ratchet. I did have a difficult time getting some of the nuts loosened but was able to get some with a 1/4" monkey wrench and others my husband helped to take off. After much swearing and sweating I got the job finished. The actual repairs were only around five minutes each, but it took longer then that for me to keep watching the videos and wait for my husband to help with the screws I couldn't get. He was pretty proud of me doing the job mostly by myself.After replacing the parts I started the dryer on high heat and ran it for a few seconds before I smelt a weird odor. I turned it off and googled the burning smell (like when the heat first comes in in the winter) and found it to be normal. So I ran the dryer for 15 minutes on Air Dry only. Then tried the heat cycle again and did not have any odor. I'm still waiting for my lint duct cleaning kit to arrive and once it does I will clean the ducts thoroughly and put that on my spring and fall cleaning lists.Definitely glad I found this site and that they provide the helpful videos. I suppose I might have saved a few bucks by testing each part first and then only ordering and using the ones I needed, but having been without a dryer for almost two weeks I wasn't wasting anymore time.
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623 People found this story helpful
Do-It-Yourself Rating
- 1
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Easy Difficult
Repair Time Estimate
30-60 minutes
I watched videos on the disassembly of my dryer model, and got the model number hiding on the upper dryer door jamb. After calling AppliancePartsPros.com for help, then ordered parts with the help of APP. It took almost a full day to disassemble the dryer I have, as it is a little more complicated than some models, and I went very slowly on purpose to not lose screws, or break plastic parts.Getting the wiring harness apart was the hardest thing to do, as the screwdriver shown in the video was way too big to get under the plastic edge and release the tab, so I had to use a very small screwdriver for this, and still, it was a fight. The plastic housing cracked in the process, but only on one side, so it did not prevent proper reassembly. When I got the dryer drum out, it was obvious what the problem was obvious, as the Idler pulley assembly had frozen and would not turn, which had caused the belt to burn a bit. So I was glad I followed the recommendations of the APP rep, and got the entire assembly, since just the roller would not have been able to go on the frozen old hardware.I had to watch the placement of the belt pulley which looks so simple online about 10 times to be sure I got it right since the view shown in the video is the reverse angle from the view I had when doing the repair. I was careful when vacuuming out the dryer cabinet not to let static build-up, up since that can damage the electronic control board- I kept touching the motor housing during the vacuuming to discharge the static and didn't use a brush on my vac hose.The dryer works much better now, and I will keep it for a long time, since I can repair or replace most any part of it, now that I have had it apart and put it back together. Parts cost about 150.00, and included the idler pulley assembly, 4 drum support rollers, and a new belt.
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28 People found this story helpful
Do-It-Yourself Rating
- 1
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Easy Difficult
Repair Time Estimate
2+ hours